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Sirus Receives ShoreTel Top 10


Sirus Incorporated Receives ShoreTel Top 10

Customer Satisfaction Award for 2010


SIRUS INCORPORATED Rated “World Class” in Customer Satisfaction by Independent Source


Holland, MI 2010 – Sirus Incorporated today announced it has won ShoreTel’s 2010 Customer Satisfaction Excellence Award.  ShoreTel, Inc., the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), recently announced their fiscal year 2010 award recipients at its annual partner event. 

ShoreTel has a long-standing commitment to delivering unmatched customer service and satisfaction to its global customer base through their valued partners. Sirus Incorporated was honored for being one of ShoreTel’s top ten customer-satisfaction achievers in its Champion Channel partner program with a customer satisfaction score of 100%.


“The entire team at Sirus is honored to receive this award from ShoreTel.  Exceptional customer satisfaction has been, and will continue to be the number 1 goal for the organization.”


ShoreTel’s highly qualified partners help businesses beat complexity with ShoreTel’s brilliantly simple solutions designed for management ease and usability. They provide invaluable support for businesses looking to take advantage of the cost saving and productivity boosting benefit of IP-based unified communications and offer valuable services around LAN, WAN, call center, voice and data application integration, technology deployment, and training and support. The Top Ten Customer Satisfaction Excellence Award is only presented to ShoreTel’s channel partners that have achieved world-class customer satisfaction scores of 95+ as measured by an independent third party.


“We are delighted to honor Sirus Incorporated for its outstanding customer satisfaction achievements,” said Don Girskis, Vice President of World Wide Sales for ShoreTel.  “Working with outstanding channel partners such as Sirus helped ShoreTel become the leading provider for IP phone systems worldwide. We appreciate their dedication to providing a premium customer experience.”

About Sirus Inc.

Founded in 1992 Sirus Incorporated has experienced fifteen plus years of growth through a loyal and perpetually growing customer base, technical expertise and training, and  selective partnerships with the leading manufacturers in the Information Technology sector.   Sirus Incorporated has consistently been poised for, and utilized its resources for growth in the Greater Michigan region.

As technology continues to move forward customer needs are expanding exponentially.  Better product and higher levels of service are the challenges that lie ahead, and by meeting those challenges Sirus is staying on top.  Continuous training on systems and applications keep Sirus in front of the competition.  With a number 1 goal of customer satisfaction, Sirus continues to build strong customer partnerships across the state of Michigan.


About ShoreTel, Inc.

ShoreTel, Inc. (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com         

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